Frequently Asked Questions

Yes, they are. They are safe for your children, pets and plants. We dedicate ourselves to our line of work and are extremely knowledgeable and confident in choosing solutions that are powerful enough to treat your home or business yet mild enough to protect your property and loved ones. They are water-based and ship non-hazardously to us and do not produce chloramines or haloforms, which can cause health issues such as cancer. Our Chemicals are also 100% Biodegradable. They will not contaminate the beautiful environment we share with you.

Absolutely not. All major roof manufacturers prescribe a low-pressure chemical cleaning and sanitizing process to properly maintain your roof. The common meth that is propagated is that chemical treatment of the roof could cause damage. This is simply not true. The National Association of Asphalt Roof Manufacturers, in addition to almost all of the major shingle manufacturers, specifically recommends both the chemicals and the process/methods we use. Allowing the dark black algae to remain on your roof can actually create damage, and not allowing your roof to reflect the sun’s damaging UV Rays can cause further damage. A Black Roof is said to absorb up to 88% of the Sun’s Rays, whereas a clean roof can REFLECT 88% of the Sun’s UV Rays. We treat and safeguard your roof against organic growth for up to 5 times longer than dangerous and damaging high pressure cleaning.

Pinky’s Soft Wash has both types of equipment. Soft Wash is the process of low pressure water applied with detergents and chemicals to clean a surface. Pressure Cleaning is using high pressure water to blast away dirt and grime. An untrained cleaning personnel can damage some surfaces by applying too high of pressure to the surface. A low pressure chemical cleaning is usually preferred and offers much better results. For heavy grease or stains, Pinky’s Soft Wash also has Hot Water Pressure Cleaning equipment and uses detergents and degreasers in addition to hot water for special cleaning of Garbage Dumpster Pads and Greasy Driveways at Fast Food Restaurants and Gas Stations.

Yes, Pinky’s Soft Wash offers Soy-Oil Infusion Technology. This is the process of adding a Soy-Oil treatment to aging and Brittle Shingles to return their flexibility and granule retention and adding 5-10 or 15 years to their life expectancy. Shingles need to be flexible to be able to expand and contract daily with Hot Sugar Land Days and Cool Sugar Land Nights. Brittle shingles cannot expand and contract, which results in shingles cracking, creasing, and falling apart. Roof Rejuvenation comes with a 5-Year Factory Warranty and can be performed once every five years. Adding 5 years of life with each application. Roof Rejuvenation is the Alternative to Expensive Roof Replacement and costs less than 20% of the price of a new roof.

First we pre-treat the area with SAFE biodegradable detergents and chemicals to prepare the surface to be cleaned.

This results in a better cleaner surface with Amazing Results.

Yes, the chemicals Pinkys Soft Wash uses are biodegradable and safe. Containing many of the same ingredients as in your kitchen or home today.

Before we arrive, we ask you to remove plants and furniture from the patio that is to be cleaned. Place these items out in the yard and away from the concrete to be cleaned. We ask that cars be removed from driveways that are to be cleaned. Usually parking cars along the curb or across the street work best.

You can use the patio and driveway almost immediately after the pressure cleaning. Usually, the water or moisture will dry within an hour of the actual pressure cleaning.

The roof gets algae on the surface called Gloeocapsa Magma, a bacteria algae that spreads over the entire roof by spores. The spores attach to the roof and cover itself with a protected dark black sheath from the sun. The spores, if left uncovered, would die under the Sun’s UV Rays, but the dark black sheath that you see on your roof actually protects the spores, provides them moisture entrapment, and allows the growth to spread over the entire roof surface.

Absolutely not. Pinky’s Soft Wash cleans Shingle Roofs by using the methods and chemicals that are recommended by the National Asphalt Roof Manufacturer’s Association and individual Shingle Companies. Our Method is Low-Pressure, with Chemicals used to kill and remove the algae and spores. Your Roof is Protected by Pinky’s Soft Wash – 2-Year Spot Free Guarantee. We can Keep Your Roof Clean by applying a protective treatment every two years for the life of your roof.

Don’t Allow Pressure Cleaning Equipment near your Shingle Roof. High Pressure equipment BLASTS water at very high PSI at your shingles and blasts off granules and can damage the shingles. Rely on professionals with professional cleaning equipment like Pinky’s Soft Wash to gently and thoroughly clean your shingle roof with a 2-year Free Guarantee.

Yes, Pinky’s Soft Wash has experienced professional roofers on staff. We perform all types of roof repairs and roof maintenance.

Our skilled technicians will visit your home and inspect your roof. We have a multiple item inspection process that looks at many different items on your roof to determine if your roof is a good candidate for Roof Rejuvenation Treatment.

Typically, a Roof Rejuvenation Treatment costs under 20% of the Cost of a NEW SHINGLE ROOF. But with a New Shingle Roof, you have an additional mess from the roof tear-off. And YOUR OLD SHINGLES end up adding TONS to the local Landfill. Most insurance companies require homeowners to replace the shingle roof every 10-12-15 years unless they can show that their roof is (1) Professionally Maintained and (2) You can provide a written inspection report that the roof has at least five more years of useful life expectancy.

Yes. Soy oil is a certified USDA Bio Plant-Based Oil. It’s safe and considered a food-based oil. It replaces petroleum-based oil (not a food product) that has been baked by the SUN out of your present shingle roof. This has resulted in your shingles going from FLEXIBLE to OLD – Dried-out and BRITTLE SHINGLES. Over the Heat of the Day and the Cooling at Night, Your Shingles expand and contract. When the shingles are BRITTLE they cannot move, expand and contract. This results in your shingles actually cracking and deteriorating as they try to move.

Soy-oil-based ROOF REJUVENATION can be performed up to 3 Times on Your Roof. Every 5 Years, a Roof Rejuvenation Treatment (with a five-year Warranty) can be performed, which would add 15 years to your present roof Life Expectancy. Saving you many 10’s of Thousands of Dollars over 15 years.

Leaves come into your gutters by various methods. Mostly from falling off trees and wind blown into the gutters. Leaves and twigs can be brought onto yoru roof and into your gutters by squirrels, birds and other animals.

Excellent Question. Pinky’s Soft Wash removes the leaves, trash, and debris from your gutters and hauls this trash away from your property. Some gutter cleaners just dump all the leaves and debris on your lawn. Not Pinky’s Soft Wash; we leave your property cleaner than we found it when we arrived. 

Yes, Pinky’s Soft Wash cleans the downspouts while cleaning the gutters. We make sure your gutter system is working properly and the water is flowing as it should, into your gutters and out the downspouts.

Yes, Pinkys Soft Wash offers many types of gutter guards and leaf protection devices that can eliminate the chance of leaves clogging your gutters. Gutter Guards while initially appearing costly, they can save you hundreds of dollars in annual and semi-annual gutter cleaning services over many years.

Pinky’s Soft Wash does not recommend the gutters to be painted. The gutters are usually seamless aluminum baked enamel. This finish is resistant to most dirt grime and staining. A proper cleaning by Pinky’s Soft Wash can return them to look Like-New. If you paint the gutters, the paint will eventually chip and flake off. This will create a new problem as you will need to regularly scrap old paint off, and repaint the gutters.

It’s a combination of reasons. Mainly it’s algae, surface organic and staining. Some stains are very difficult to clean. It’s best to have your gutters looking their best.

No Gutter Whitening is mainly the cleaning of exterior (front) side of the gutter to make the gutter clean and not detract from your homes curb appeal and appearance.

Yes, Pinky’s has a special chemical cleaning agent that removes the Tiger Stripes and returns the exterior of gutters to Look-Like New.

Great Question. We have homeowners and business property owners who only want the exterior of the windows cleaned. We are happy to clean the exterior or both, interior and exterior, while we are at your home.

Yes, Typically, we soft wash the windows and frames first to remove all dirt and debris. We hand brush the frames, paying attention to the nicks and corners of the frame where dirt collects. Then we use the Pure Ion-Free Filtered Water to leave your windows Clear and Streak free.

Yes. Some homeowners just want the glass cleaned. Others want the entire window (Frame, Glass, and Screens) cleaned. Pinky’s Soft Wash is equipped to clean any part of the window or the entire window assembly.

Yes, Pinky’s Soft Wash is equipped to clean windows up to 30 feet or higher.

No. HIGH Pressure Cleaning can damage the wood fibers in the decks or fences. High pressure pulls out the “HAIR” in the wood fibers and leaves the wood in a different state or appearance and ‘touch’. If your wood is Rough Sawn Cedar, you understand the condition of having “HAIR” of wood fibers. BUT if your wood is Pressure Treated Yellow Pine, this wood is typically more smooth then Rough Sawn Cedar. Pinky’s Soft Wash cleans wood with special chemical and detergents made for cleaning wood – Safely.

In this condition, Pinky’s Soft Wash team members need to look and assess the situation and make recommendations for your individual situation.

Yes, we typically ask the homeowner to remove patio furniture and potted plants from the deck.

If your heavy furniture or plants cannot be moved off the deck, we can make suggestions as to how we can clean the deck, either with the items on the deck or we can make arrangements to move them for you.

We love Dogs. But if there is a way for the dog to be removed from the area while we clean. That is the best solution. We don’t want the dog to be frightened by our equipment, or our cleaning technician. We definitely don’t want the dog to get out of the gate. So it’s best usually to make arrangements for the dog to be inside.

Sure, Pinky’s Soft Wash is your Go-To Company for exterior business cleaning. We have some of the largest, most advanced cleaning equipment in the industry. This Innovative Technology and Best Equipment allows Pinky’s Soft Wash to clean quickly and efficiently with amazing results. Saving you Time and Money.

Absolutely, Pinky’s Soft Wash uses biodegradable detergents and solutions for different types of cleaning. All are safe for plants, animals and people.

Pinky’s Soft Wash has enclosed fully contained trailers, fully equiped, that have Hot and Cold water pressure cleaning machines, Soft Wash machines, water tanks, and a Roof Rejuvenation (Soy-oil) spray machine.

Pinky’s Soft Wash can do multiple types of cleaning. If you only want us to clean once, we certainly can clean your business exterior on a One-Time Basis. If you would like to maintain your business exterior, we also provide cleaning service on a RE-OCCURING basis based on your needs. It actually SAVES YOU MONEY if we can ‘maintain’ your exterior and keep it clean, versus coming on after the dirty and grime and filth has gotten more ‘out of control.’ Either way, Pinky’s Soft Wash is here to help you with your cleaning needs.

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